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Defect Prevention: A Tester's Role In Process Improvement And Reducing The Cost Of Poor Quality
(Elective)This course covers the Elective area of the Certified Test Manager (CTM) certification, Certified Software Test Professional certification and the CSTAS certification.
For costs and cities where this course might be offered, please see the right border of this page or to bring this course to your test team at your location, contact our Education and Professionals Services Group.
Software delivery schedules are getting faster and faster as companies are attempting to delivery high quality products to their customers at a blinding pace. How do we as testers maintain our testing standards in this chaotic environment? The key is removing defects before they are discovered during testing. This workshop will identify key defect prevention techniques that will not only help test products faster but also reduce the high cost of poor quality that many companies are facing today.
Participants will learn:- What is Defect Prevention vs Defect Detection
- What are the advantages of early defect detection
- Types of Defect Prevention Methods
- What is Process Improvement?
- Metrics that drive Process Improvement
- Understanding the Cost of Poor Quality
- Your Role in the process
- The problem with software as it's developed today
- Defect Prevention versus Defect Detection
- Understanding Stage Containment
- Types of defect prevention
- Understanding static testing
- Reviews
- Inspections
- Risk Based Testing in Waterfall and Agile Projects
- Formal Review Process & Roles
- Understanding Process Improvement
- Effectively using tools to facilitate process improvement
- Metrics that drive process improvement
- Root Cause
- Defect Injection Phase
- Defect Detection Phase
- Defect Discovery Method
- Defect Resolution Type
- Defect Leakage Reason
- Types of process improvement
- Development processes
- Testing processes
- Project Management processes
- Implementing Process Improvement initiatives
- Understanding the Cost of Poor Quality
- A tester's role in the process
