Defect Prevention: A Tester's Role In Process Improvement And Reducing The Cost Of Poor Quality

Course available as online self-paced

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Concepts

Software delivery schedules are getting faster and faster as companies are attempting to delivery high quality products to their customers at a blinding pace. How do we as testers maintain our testing standards in this chaotic environment? The key is removing defects before they are discovered during testing. This workshop will identify key defect prevention techniques that will not only help test products faster but also reduce the high cost of poor quality that many companies are facing today.

Participants will learn:

What is Defect Prevention vs Defect Detection
What are the advantages of early defect detection
Types of Defect Prevention Methods
What is Process Improvement?
Metrics that drive Process Improvement
Understanding the Cost of Poor Quality
Your Role in the process

Outline

The problem with software as it's developed today
Defect Prevention versus Defect Detection
Understanding Stage Containment
Types of defect prevention
- Understanding static testing
- Reviews
- Inspections
- Risk Based Testing in Waterfall and Agile Projects
- Formal Review Process & Roles
Understanding Process Improvement
Effectively using tools to facilitate process improvement
Metrics that drive process improvement
- Root Cause
- Defect Injection Phase
- Defect Detection Phase
- Defect Discovery Method
- Defect Resolution Type
- Defect Leakage Reason
Types of process improvement
- Development processes
- Testing processes
- Project Management processes
Implementing Process Improvement initiatives
Understanding the Cost of Poor Quality
A tester's role in the process