Managing and Controlling Off-Shored and Outsourced Test Projects (Elective)

This course covers the Elective area of the Certified Test Manager (CTM) certification, Certified Software Test Professional certification and the CSTAS certification.

For costs and cities where this course might be offered, please see the right border of this page or to bring this course to your test team at your location, contact our Education and Professionals Services Group.

Concepts

This course is necessary for all levels of management involved in making decisions regarding off-shoring/Outsourcing test projects.  It is also necessary to all levels of management and team members who will be part of an off-shored/outsourced test projects.  The course also covers several topics are relevant to off-shoring/outsourcing software projects in general.

Participants will learn:

Upon completion of this course, participant will have achieved the following learning objectives:

• Thorough understanding of the off-shoring/Outsourcing options
• Effectively managing and controlling Off-shored and outsourced projects
• Staying in control throughout and after the project
• Choosing the most effective methodologies and tools for the project
• Establishing long term partnership with vendors

Outline

• The Good and Bad about Off-shoring/Outsourcing
  • Staying in control
  • Leveraging resources
  • Continuous Monitoring
• Qualifying Vendors
  • Past experience
  • References
  • Sample documentations
• Accountability
  • Contacts and agreements
  • Liability terms
• Infrastructure
  • Level of experience
  • Rates: hourly Vs fixed bid
  • Resource allocation
  • Blended rate technical lead and technical manager
• Methodology
  • Study Vendors methodology
  • How does it fit with your methodology?
  • The Common Sense Model of Development and Testing™
  • Scenario Based Development and Testing™
  • Requirement tools
  • Bug tracking tools
  • Change tracking tools
  • Test Management tools
  • Project Management Tools
  • Integrated ALM tools
• Communication
  • Tools
  • Communication plans
  • Different communication channels
  • Scheduled communication
  • Instant communication
  • Documenting communications
• Documentation
  • Scenarios
  • Test Cases
  • Test Scripts
  • Test coverage documentation
  • Test Plans
  • Traceability matrices
• Continuity: Protecting your Investment
  • During and after project
  • Backup personnel
  • Documentation
  • Multisourcing
• Continuous Assessments and Improvement Measurements
  • Productivity measurements
  • Quality measurements
  • Other performance measurement
  • Corrective actions
• Conclusions