Free Software Testing Training Click For Info
Software Testing Training Is Coming To Your TownClick For Dates
Enter the Bug Free ZoneClick to Enter
Online Software Testing Training at your Pace and your PlaceClick For Details
Group Software Testing Training For Your TeamClick For Details
This course covers the Elective area of the Certified Test Manager (CTM) certification, Certified Software Test Professional certification and the CSTAS certification.
For costs and cities where this course might be offered, please see the right border of this page or to bring this course to your test team at your location, contact our Education and Professionals Services Group.
ConceptsMuch of the work of QA professionals, test leads and testers can be managed as a “project.” The tools of project management can be used to organize and plan the work of quality assurance, control and improvement activities so you obtain more consistent, predictable results. Although some QA professionals may have project management background, many do not. Learn to use the PM techniques that help you plan, track and improve your outcomes. Learn to use your company's PM software tools as another asset for your successful execution of QA activities.
Participants will learn:QA Managers and practitioners will be able to:
- Use basic project management tools and techniques
- Apply project management tools and techniques to QA projects
- Organize, plan and schedule current workload and QA projects for efficient, effective management
- Track, monitor and communicate progress on all current work and QA projects
- Manage priorities, risks and changes for current work and QA projects
- Context for project management
- Workshop: What are your strengths and challenges in managing QA projects and day-to-day work?
- Discussion: What is a project? Project Management? Difference between a project and day-to-day work? Process? Relationship between a project and a process? Applying process management to project management?
- Workshop: What are your processes? How are they defined?
- Workshop: How do you define your products and customers?
- Discussion: What is the Partnership Model?
- Exercise: Force Field Analysis of partnership relationship
- Exercise: What is your current workload? Issues in relationship to juggling multiple projects and workload?
- IT Quality and Project Management
- Discussion: Basic IT quality definitions: Quality, Quality Assurance, Quality Control, Quality Improvement, Defects
- Discussion: Special considerations for IT Project Management
- IT Project Life Cycle
- Testing Life Cycle: Traditional and Progressive
- Apply "V" model: Static and Dynamic testing
- Discussion: Apply basic IT quality definitions
- Plan a QA project
- Discussion: How do you begin a QA project? Using a Project Charter.
- Case Study and Workshop: How do you create the problem statement and define the business problem? (A Case Study will be followed throughout the seminar followed by a Workshop where the participants apply the concepts to their own work.)
- Case Study and Workshop: How do you define QA project requirements?
- Discussion: What are SMART Objectives?
- Case Study and Workshop: How do you define SMART Objectives for QA projects?
- Case Study and Workshop: How do you identify tasks and create the Work Breakdown Structure for QA projects?
- Case Study and Workshop: How do you use the Logic Diagram and Critical Path Method with QA projects?
- Case Study and Workshop: How do you plan:
- Resources allocation: people, HW/SW, facilities
- Effort estimates
- Develop budgets
- Project schedule and milestones
- Monitor project and track progress
- Discussion: How do you track and communicate QA project progress?
- Case Study and Workshop: How do you use the Gantt Chart and rational status reporting to communicate QA project progress?
- Case Study and Workshop: How do you create a Communication Plan for standard and ad hoc reporting for QA projects?
- Adapt planning and tracking to multiple QA projects
- Discussion: What are the relationships among individual projects, day-to-day work and processes?
- Discussion: How do you translate the basic project techniques for use with multiple QA projects?
- Demonstration: How can you use software PM tools to plan, track, report on and manage multiple projects?
- Project Controls: What project controls do you need to have in place?
- Discussion: What is Change Management for QA projects?
- Discussion: What is Configuration Management for QA projects?
- Discussion: What is Risk Management for QA projects?
- Discussion: How do you deal with problems, disasters, disrupted schedules, unforeseen events and other issues in QA projects?
- People Management Issues for QA projects.
- Case Study and Workshop: What talents, skills and abilities do you need to be an effective manager of QA projects?
- Discussion: What roles and responsibilities are associated with QA projects?
- Demonstrate ROI and Improve project results:
- Discussion: How do you demonstrate ROI from your projects?
- Discussion: How do you continuously improve management of QA projects? How do you integrate Lessons Learned into day-to-day work?
- Discussion: Using defect studies to improve both the testing process and management of QA projects
- Workshop: Create Action Plan for improved management of QA projects