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This course covers the Elective area of the Certified Test Manager (CTM) certification, Certified Software Test Professional certification and the CSTAS certification.
For costs and cities where this course might be offered, please see the right border of this page or to bring this course to your test team at your location, contact our Education and Professionals Services Group.
Participants will learn:All too often the products delivered by IT fail to meet the customers expectations, especially with regard to the quality of the product. An effective User Acceptance Testing process addresses this issue in two very powerful ways; 1) by ensuring that the customer is fully engaged in the Requirements process and 2) by having the customer confirm the functionality and performance of the product prior to delivery. This seminar looks at the business issues which drive the need for a fully functional User Acceptance Testing process and how business and IT can work together to create an effective process. It is designed for Business and IT managers with responsibility for existing User Acceptance Testing programs or to provide a practical framework for those which to establish the function.
Participants will learn:This seminar will focus on the business and technical reasons for creating an effective User Acceptance Testing process. As a participant you will be able to:
- Demonstrate a return on investment on User Acceptance Testing deployment
- Demonstrate improved quality of deployed software using User Acceptance Testing
- Integrate User Acceptance Testing into the overall project plan
- Develop an understanding Best Practices for User Acceptance Testing and how they apply to the software life cycle
- Identify key activities which make up User Acceptance Testing
This seminar is designed for managers interested in establishing and maintaining an effective User Acceptance Testing (UAT) Process.
- Understanding User Acceptance Testing (UAT)
- Software Life Cycle Fundamentals
- Working with processes
- Role of Testing in the Life Cycle
- Quality Assurance
- Quality Control
- What is User Acceptance Testing
- Building the Business case of effective User Acceptance
Testing
- Measurement
- Cost of Quality
- Business Process
- Understand the process
- Improve the process
- Automate the process
- Business Event Model
- Interacting with the process
- Defining boundaries
- Driving out ambiguity
- Project Plan
- Who develops the plan
- Working with time, cost and quality issues
- Reporting
- Using project management tools
- Test case development
- Getting started in Requirements
- Functional requirements
- Quality requirements
- Benchmarks for completion
- Getting started in Requirements
- Managing UAT
- Environment and staff
- Establishing the test environment
- Using a test environment
- Time and Budget
- Estimating the testing effort
- Tracking the testing effort
- Working with the project plan
- Environment and staff
- The Partnership Model
- Vocabulary
- Team building
- Managing Testing Risks
- Identifying Testing Risks
- Assessing Risks
- Mitigating Risks
- Why projects fail